Privacy Policy

Last Updated: January 2025

1. Introduction

ProfilePolisher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and email address
  • Upwork or Fiverr profile information you submit for review
  • Payment information (processed securely through third-party payment processors)
  • Communications you send to us

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your orders and deliver profile reviews
  • Communicate with you about your orders and our services
  • Send you marketing communications (with your consent)
  • Analyze usage patterns and improve our website
  • Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our business (e.g., payment processors, email services)
  • When required by law or to protect our rights
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate personal data
  • The right to request deletion of your personal data
  • The right to object to or restrict processing
  • The right to withdraw consent at any time

9. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact page.